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Proactively engage with customers, enhance their experience, increase sales & save up to 60% on employment costs.
• Full-Time Live Chat & Email Support
• eCommerce Solution Processing
• Save 20-60% on traditional employment costs and even more in recovered revenue.
The metrics of our clientele speak for themselves.
Adding full-time live chat support to your eCommerce store with ThreeCee Solutions saves you time, enhances your customers experience, and increases profits by cutting traditional employment costs & recovering potentially lost revenue.
Onboarding is quick and easy. Our agents are trained to learn We'll be up and running within a week.
Absolutely no commitments, unless you choose the annual plan . Standard billing is on month to month basis.
We can seamlessly integrate our chat and email systems with Facebook, Instagram and WhatsApp.
Our team tracks and identifies areas that drain time & money. We'll lay this out for you with a comprehensive report at the end of every month.
Only ever pay for what you need, with clear and easy to understand pricing you can add more agents as you grow.
Give your customers an experience that will keep them coming back for more with fast response times superbly helpful support advisors.
See exactly how much you can save on employment costs with ThreeCee Solutions.
*Prices in USD are for visual purposes only
The metrics of our clientele speak for themselves.
Adding full-time live chat support to your eCommerce store with ThreeCee Solutions saves you time, enhances your customers experience, and increases profits by cutting traditional employment costs & recovering potentially lost revenue.
Proactively engage and enhance your customers experience with full-time customer support at a fraction of the cost.
The metrics of our clientele speak for themselves.
Adding full-time live chat support to your eCommerce store with ThreeCee Solutions saves you time, enhances your customers experience, and increases profits by cutting traditional employment costs & recovering potentially lost revenue.
Setup is a quick and easy process, in fact we can have everything up and running within a week of signing you up.
First, we'll gather all the information that we need from you like your return/refund policies, fulfillment information and other information we will need to know to help your customers as much as possible.
Then, we'll style our chat widget to match your branding and place this widget on your site.
The short answer, yes!
When you want to add an agent
When you add an agent your bill will increase accordingly, and depending on when in your billing cycle you do it, the amount for the initial cycle will be prorated. For example, if you add an additional agent on day 15 out of 30 on your billing cycle, the cost of that agent will reflect only 15 out of 30 days.
When you want to remove an agent
When you remove an agent, this agent will be scheduled to offload your account at the end of your current billing cycle. So if you decide to remove an agent on day 5 out 30 on your billing cycle you will keep that agent for 25 more days.
We love Shopify! In fact, all our lead agents are Shopify experts! Integration with Shopify is simple, fast and easy. Our chat systems allow us to see visitor locations, their current page and history, as well as see the items in their cart in real time.
Solution processing is when a solution to a certain customer issue can be resolved by us. For example, if you as the merchant have a set refund policy in place and the customer is eligible for that refund, our agents will process that refund for the customer on your behalf.
There are limitation to the types of solutions we can process.
Multi-channel integration allows your customers to reach you from wherever they are, not just on your website. We can currently integrate with Facebook, Instagram & WhatsApp.
Multi-Channel integration is an additional $14.99/per channel per month.
Billing is straightforward and easy to understand, there will never be any surprises on your bill. There are no such things as overage charges at ThreeCee, so you can be confident knowing exactly how much you'll pay.
We operate with a 30-day billing cycle, and if any additional agents are added mid-cycle, the increase in charges will always be prorated.
Correct! We operate on a month-to-month basis, unless you opt in for an annual plan.
Proactively engage and enhance your customers experience with full-time customer support at a fraction of the cost.
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